What are the functions and relationships between both customer and supplier relationship management and internal supply chain management?
What will be an ideal response?
Answer: Customer relationship management is a term that broadly refers to planning and control activities and information systems that link a firm with its downstream customers. Supplier relationship management systems are planning and control activities and information systems that link a firm with its upstream suppliers. The firm lies between suppliers and customers in the supply chain, and an internal supply chain management system must facilitate information flows between higher and lower levels of planning and control systems within the organization.
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Which of the following would be an appropriate use of digital medium?
A) When you want to make a formal impression B) When you are legally required to provide information in print C) When you want to stand out from the flood of electronic messages D) When you want to introduce yourself to a customer or client E) When you need a permanent, unchangeable or secure record
Describe the two-tier client server model
Because there are only a few firms in markets with oligopolistic competition,
A. the many competitors will focus on product differentiation. B. price wars may occur. C. producers do not have to consider the reactions of rival firms. D. government often encourages consolidation to reduce the number of competitors. E. everyone is a price taker.
If there is a conflict between a state and federal law, generally the federal law will prevail because of the
A. federalism doctrine. B. Supremacy Clause. C. paramount doctrine. D. Interstate Commerce Clause.