According to Kouzes and Posner, what are the five things that the best leaders do?

What will be an ideal response?


The best leaders, say Kouzes and Posner, do five things:

1.    Challenge the process: They challenge conventional beliefs and practices, and they create change.
2.    Inspire a shared vision: They appeal to people's values and motivate them to care about an important mission.
3.    Enable others to act: They give people access to information and give them the power to perform to their full potential.
4.    Model the way: They don't just tell people what to do; they are living examples of the ideals they believe in.
5.    Encourage the heart: They show appreciation, provide rewards, and use various approaches to motivate people in positive ways.

Business

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