The sales team had been meeting and arguing for over an hour. Roger could feel the group’s tension rising, so he attempted to break the stress by infusing a lame joke. Everyone laughed, more because the joke was so bad, but it did clear the air. According to Gouran and Hirokawa, Roger’s joke is an example of ______.
A. brainstorm
B. decision criterion
C. dramatizing message
D. function
D. function
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__________ is the process the sender uses in selecting verbal and nonverbal symbols to create
a message. Fill in the blanks with correct word
Semiotics is the study of signs
Indicate whether the statement is true or false.
When you "own" your feedback by using I-statements rather than you-statements, you are being ______, an important component of providing effective criticism
Fill in the blanks with correct word
In your speech, you can establish a clear listener-relevance link by:
A) ?posing questions that are unrelated to the topic. B) ?providing personal connection between the topic and the audience. C) ?stating your qualification in the introduction. D) ?forming a very lengthy introduction of the topic.