TCP is

a. a Layer 2 protocol
b. a Layer 3 protocol
c. a Layer 4 protocol
d. a Layer 5 protocol


c

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Companies can avoid e-service problems by:

A) investing in redundant servers and rapid-loading Web pages. B) answering emails within 24 hours or so if at all possible. C) requiring customers to use live chat. D) All of the above.

Business

A codicil is a(n):

A. creditor's claim against the estate. B. amendment to a will. C. automatic revocation of a will. D. written document that lists future health care decisions for incapacitated individuals.

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Cause-related marketing techniques are typically unprofitable for businesses, which is why it is a rarely used form of corporate giving

Indicate whether the statement is true or false

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Large businesses that innovate and change have an ______.

a. entrepreneurial frame b. entrepreneurial orientation c. intrapreneurial frame d. intrapreneurial orientation

Business