Laila, a teenage drug addict, is sent to George, a social worker, for counseling. Initially, Laila denies her

associations with drugs. However, gradually she accepts that she is depressed because her parents are getting
divorced. George discusses the matter with Laila’s parents and asks them to convince Laila that they still loved her.
After three months of counseling sessions, George sees some positive changes in Laila. She seems happier and her
drug tests are negative. Her grades have improved at school and she expresses the desire to become a social worker
in the future. Laila is in the _____ stage of the Transtheoretical Model.



A. contemplation
B. maintenance
C. precontemplation
D. action


ANS: D
PG: 373
Feedback: Laila is in the action stage of the Transtheoretical Model (TTM). Action, the fourth stage, is characterized
by motivation, purposefulness, activity, and optimism. You notice actual differences in the person, the situation, or
aspects of both.

Social Work & Human Services

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