How might a manager use personality traits to improve employee selection in his department? Emotional intelligence?
What will be an ideal response?
Answer: The major value probably lies in selection. More higher-performing and more-satisfied employeesif personality types are matched with jobs. Also, amanager can better understand employee behavior by recognizing that people approach problemsolving, decision making, and job interactions differently.
A study of Air Force recruiters showed that top performing recruiters exhibited high levels of EI. Using this information, the Air force revamped its selection criteria. A follow-up investigation found that future hires who had high EI scores were 2.6 times more successful than those with low scores.
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Which of the following statements is a reason why U.S. retailers avoid opening stores in the inner city?
A. The retailers keep away from the inner city because of stringent government regulations. B. The retailers keep away from the inner city because of the lack of competent human resources. C. The retailers keep away from the inner city because of complications in the supply chain. D. The retailers think these stores are riskier and produce lower returns than other areas. E. The retailers keep away from the inner city because of the rising cost of real estate.
Creating a value proposition is a way of:
A) choosing prices for products B) scaling prices to different markets C) positioning your product in the marketplace D) keeping your product on the same level as others in the market E) choosing sales objectives that align with the firm's long-term goals
Nonverbal behavior, such as using the "thumbs up" hand gesture, is universal, conveying the same meaning in all cultures
Indicate whether the statement is true or false
Cheetah, a web development firm, wants to implement an organic structure to foster innovation and attract the most talented creative minds. Which of the following features will make it difficult to do so?
A. a wide span of control for managers B. dedication to a cost-leadership business strategy C. decision-making power distributed throughout the organization D. flexible job descriptions for employees