As the salesperson hands the retail store buyer the sunglasses, he asks, "You like the fit, the color, and how these glasses darken, right?" What the salesperson said is an example of the ________ close.
A. assumptive
B. minor-points
C. assertiveness
D. alternative-choice
E. summary-of-benefits
Answer: E
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The balanced scorecard perspective that addresses things that an organization needs to do well to meet customer needs and expectations is the ______________________________ perspective
Fill in the blank(s) with correct word
Productivity is measured by the
a. total quantity of output generated from a limited amount of input during a time period. b. quantity of good output generated from a specific amount of input during a time period. c. quantity of good output generated from the quantity of good input used during a time period. d. total quantity of input used to generate total quantity of output for a time period.
All leveling techniques delay noncritical activities by using positive slack to smooth out the resource requirements.
Answer the following statement true (T) or false (F)
The Mortgage Reform and Anti-Predatory Lending Act of 2010 sets minimum underwriting standards for mortgages and prohibits mandatory arbitration clauses and prepayment penalties for ARMs
a. True b. False Indicate whether the statement is true or false