When companies discover they can communicate better with their customers through employees who are similar to their customers, those companies then realize they have increased their ________ diversity.

A. secondary
B. primary
C. internal
D. external


Answer: C

Business

You might also like to view...

Developing a strong brand begins with discovering why consumers buy a brand and why they rebuy the brand

Indicate whether the statement is true or false

Business

The Senate recently passed antispam legislation, but many consumers have little faith in its ability to reduce spam is an example of a ____ sentence

A) simple B) compound C) complex D) compound-complex

Business

When employees are not trained and unable to answer a customer's question about a product or service, credibility suffers and this can result in lost sales.

Answer the following statement true (T) or false (F)

Business

What are the key decision variables at the firm's disposal for managing the level of the firm's accounts

receivable balance? What will be an ideal response?

Business