A patient complains that his hearing aid is not working. What actions should a nurse implement to assess the device? (Select all that apply.)
a. Check to see if the device is turned on.
b. Clean the earpiece and remove cerumen clogged in the vent.
c. Open the earpiece to see if the microphone wire is connected.
d. Examine the interior of the earpiece for water.
e. Validate that the battery is correctly placed.
A, B, E
Cleaning the earpiece to remove clogged cerumen and checking the device to see if it is turned on and if the battery is placed correctly are all good options. The earpiece should not be opened. If the hearing aid is still not working, it should be evaluated by the dealer.
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