A possible remedy for burnout related to high pressure jobs includes:

A. training the jobholders.
B. avoiding changes in work schedules.
C. asking the concerned employee to take off for a few days.
D. associating job burnout to job-related factors alone.


Answer: A

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Fill in the blank(s) with the appropriate word(s).

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What is an example of a cultural artifact?

a. The way employees dress b. The basic underlying assumptions of a group c. The organization’s publicized mission d. The size of the organization

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The goal of the _________ style of conflict management is to avoid making a decision at whatever cost. Neither your concerns nor the concerns of the other party need be satisfied.

a. Acclimation b. Collaboration c. Competition d. Avoidance

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Consumers tend to remember information inputs that support their feelings and beliefs and forget inputs that do not. This is known as selective

A. exposure. B. distortion. C. retention. D. information. E. organization.

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