Explain why it is so important to confront problem employees?
What will be an ideal response?
A manager’s first obligation is to the organization’s performance rather than to individual employees. Therefore, it is his or her job to confront problem employees. Not taking action with problem employees because the manager feels uncomfortable confronting them, feels sorry for them, or likes them does not help either the manager or the employee. Not only do problem employees negatively affect their own productivity, but they also cause more work for the manager and other employees. Problem employees lower employee morale, as others resent them for not pulling their own weight. Team members may use clan control to pressure problem employees to perform to norms and standards. Thus, it is critical to take quick action with problem employees.
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A(n) ________ is a person responsible for an organizational development (OD) program.
A. change agent B. program agent C. symbiotic agent D. active agent
Answer the following statements true (T) or false (F)
1. At the end of the year, Mary's supervisor asked her to record sales transactions for products that would not ship until the following year, and she complied. Mary has violated IMA ethical standards. 2. A company's organizational chart shows the relationships between departments and divisions and the managers that are responsible for each section. 3. Most companies structure their organizations along departments or divisions. 4. A company's president or chief executive officer (CEO) is selected by the stockholders. 5. Staff positions are directly involved in providing goods or services to customers.
In a flow management context, customer orders are referred to as?
a. Actions b. Jobs c. Tasks d. Projects
Nonunion employees typically receive greater benefits than union members
Indicate whether the statement is true or false.