"Simon, I'd like you to first report your coworker's misbehavior to your immediate supervisor, not me, your division manager. I trust that the two of you can resolve the matter," said Bob Taylor. "If not, your supervisor will raise the matter with me. We follow what is called a bureaucracy approach to management, and we use the chain of command because
A. the supervisor does not need to be involved in solving problems in his/her work unit."
B. decision making in a bureaucracy is always the most rapid."
C. flexibility is always important."
D. efficiency and success are realized by following the rules in a routine and unbiased manner."
E. a bureaucracy is always the most appropriate model for an organization."
Answer: D
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