On a cost of quality report, scrap and spoilage are repairs on defective equipment are examples of:
a. appraisal costs.
b. external failure costs.
c. internal failure costs.
d. prevention costs.
c
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When Web support sites are well-designed ____.
A. they allow service desks to provide free support for most issues B. the Web-based contacts cost less than contacts involving analysts C. the Web-based contacts cost more than contacts involving analysts D. the Web-based contacts cost about the same as contacts involving analysts
Which of the following is/are not true regarding the fair value of long-lived assets?
a. U.S. GAAP does not permit firms to increase the balance sheet carrying values of tangible and intangible long-lived assets when the fair values of their assets increase. b. IFRS permits upward asset revaluations, the recognition of unrealized increases in the fair value of tangible and intangible long-lived assets under certain conditions. c. IFRS requires that firms credit the increase in the tangible and intangible revalued asset's balance sheet carrying value to net income. d. U.S. GAAP firms recognize the increase in the fair value of the tangible and intangible asset only as the firm realizes the value increase through either sale or continuing use. e. all of the above
An estimate of an asset's value to the company, calculated by discounting the future cash flows from the investment at the project's required rate of return and then subtracting the initial amount of the investment, is known as:
A. Unamortized carrying value. B. Payback period. C. Annual net cash flows. D. Rate of return on investment. E. Net present value.
________ retailers primarily offer mechanical or human efforts, rather than merchandise, to consumers.
Fill in the blank(s) with the appropriate word(s).