At a second negotiation session, the unit manager and staff nurse are unable to reach a resolution. It would now be best to:
a. Arrange another meeting in a week's time so as to allow a cooling-off period.
b. Turn the dispute over to the director of nursing.
c. Insist that participants continue to talk un-til a resolution has been reached.
d. Back the unit manager's actions and end the dispute.
B
According to the principles outlined by Ury, Brett, and Goldberg, a "cooling-off" period is rec-ommended if resolution fails.
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