If you initiated changes to improve organizational effectiveness, how would you verify the improvement?

What will be an ideal response?


By asking "How do you know?" Measures of performance focused on key issues related to the customer enable an organization to judge whether or not it is meeting its goals and objectives.

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To avoid misunderstandings and missed opportunities, ____ when and where your meeting is to take place.

a. memorize b. write down c. repeat d. call and confirm

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Identify the following net cash flow series as con­ventional or nonconventional.

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Oil viscosity refers to which of these?

A) Tendency of oil to increase flow B) Divided into body and fluidity C) Tendency of oil to resist flowing D) Most important property of lubricating oil

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Luther argued that the clergy should be

a. celibate and cloistered. b. out among the laity, teaching and preaching the word of God. c. highly learned holders of university degrees in theology. d. prosperous, with second careers that produced income so that they would not be a drain on the laity.

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