Measures of dispersion show:

a. How spread out data are.
b. Where most data are located in a distribution.
c. What values in a distribution are most important.
d. What values in a distribution are least important.


A

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In an ANOVA, a mean square is obtained by:

a. dividing the sum of square by its degrees of freedom b. dividing the F-statistic by the p-value c. dividing the sum of squares by the number of participants (N) d. dividing the F-statistic by the standard error

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As a part of a departmental team, the case manager might assume which of the following?

A) ?An advocacy role B) ?A leadership role C) ?A brokering role D) ?A monitoring role

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When we project our own assumptions about persons from a different culture, we:

A. Are creating the opportunity for clearer communication with them B. Improve our understanding of their culture C. Are including them into our group D. Are attempting to reduce our own anxiety or uncertainty about them

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Flora has had a reputation for promptness, but now she often runs five to ten

minutes late for sessions and department meetings. Which of the Big 6 concepts could her supervisor apply to get to the root of the problem without making Flora defensive? A. Problems are bad solutions. B. Empathize with emotions not behaviors. C. There are no mistakes. D. How you do anything is how you do everything.

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