The guiding principles of case management include which of the following?

I. Integration of services
II. Cost containment
III. Equal access/advocacy
IV. Client empowerment

A. I, II and IV
B. I, III and IV
C. II and III
D. III and IV


B

Social Work & Human Services

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Generalist social workers must take courses in all but which of the following areas?

A. human behavior in the social environment B. social work research C. social work methods and practice D. cognitive psychology

Social Work & Human Services

Factors affecting members' goals do not include

a) An assessment of members' own needs b) Previous attempts to accomplish a particular goal c) Members' assessment of their families strengths d) Members' assessments of their own capacities and capabilities

Social Work & Human Services

The middle phase of group work is characterized by an initial period of

a) Working hard on problems facing the group b) Testing, conflict, and adjustment c) Uncertainty and tentativeness d) Program activities

Social Work & Human Services

Fortunately, Medicare provides adequate health care protection for older Americans

Indicate whether the statement is true or false

Social Work & Human Services