Explain the following personality factors, and how they can either enhance or interfere with effective communication: a. emotional stability. b. agreeableness. c. extraversion. d. conscientiousness.

What will be an ideal response?


Answers will vary.

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The following theorist played a prominent role in developing the scientific management model:

A. W. Edwards Deming B. Frederick Taylor C. William Ouchi D. Peter Drucker

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Saul Alinsky is a nationally noted social planning strategist

a. True b. False

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Respecting diversity has no relationship to implementing intervention strategies

Indicate whether the statement is true or false

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According to Sigmund Freud’s theoretical perspective, what are the parts of the mind?

a. The significant other and the generalized other b. The dual nature of the self, the significant other, and the generalized other c. The id, the ego, and the superego d. The looking-glass self and the dual nature of self

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