Which behaviors help patients develop trust in the nurse?
a. Answering questions with authority
b. Sharing personal information to indicate openness
c. Conveying acceptance of the patient and a nonjudgmental attitude
d. Meeting with the patient spontaneously because that indicates caring
ANS: C
A
Although answering questions as fully as possible and admitting the limits of knowledge facilitates trust, answering questions with authority implying that this is the entire answer does not help develop trust.
B
The sharing of personal information does not help develop trust.
C
Accepting the patient's thoughts and feelings without judgment helps develop trust in the nurse.
D
Meeting at designated times helps the patient develop trust that the nurse will follow through with what is promised.
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