Being verbally abused by a customer is an example of defamation
Indicate whether the statement is true or false.
Answer: FALSE
Explanation: Keep in mind that nothing positive can come out of antagonizing a customer, even one who has verbally abused you or your colleagues. If you don't, you could be sued for defamation, a false statement that damages someone's reputation. (Written defamation is called libel; spoken defamation is called slander.) To successfully sue for defamation, the aggrieved party must prove (1) that the statement is false, (2) that the language injures the person's reputation, and (3) that the statement has been communicated to others.
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The human resource manager at Helping Hands Inc. has just calculated that the employee absenteeism rate for 2016 is 15 percent higher than it was in 2015, and the turnover rate increased 18 percent over the same time period. Which of the following is NOT an option she should consider for improving the situation?
A. Wait until 2017 and see what the turnover rate is at the end of that year. B. Deal with employees' possible work overloads. C. Identify causes of job dissatisfaction. D. Address and adjust job design. E. Identify possible employee role conflicts.
A company sold merchandise with a cost of $207 for $370 on account. The seller uses the perpetual inventory system. The entry to record the cost of merchandise sold would include ________.
A) a debit to Sales Revenue and a credit to Cash for $370 B) a debit to Cash and a credit to Sales Revenue for $370 C) a debit to Cost of Goods Sold and a credit to Merchandise Inventory for $207 D) a debit to Merchandise Inventory for $207 and a credit to Cost of Goods Sold for $207
A customer who takes the social initiative in most cases and expresses feelings openly is displaying characteristics of which of the following styles?
A) dominant B) reflective C) supportive D) directive E) emotive
Answer the following statements true (T) or false (F)
The equity method is the required reporting method for all less-than-majority owned companies.