During which component of the listening process do we decide whether the message has any value to us?

a. rating
b. responding
c. receiving
d. recalling


a. rating

Communication & Mass Media

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The homogeneous ? heterogeneous group dialectic can be described as

a) balancing a commitment to group norms and standards with a willingness to differ and change. b) balancing member similarities and differences. c) balancing external access and recognition with internal group solidarity and rewards. d) balancing effective leadership with responsible followership. e) balancing members' personal goals with the group's common goal.

Communication & Mass Media

When writing a preparation outline, sources should be cited

A. only in the speech outline. B. only on the reference page. C. in speech outline and on the reference page. D. neither the speech outline nor on the reference page.

Communication & Mass Media

A local toy store was bought out by a larger company, Haskel Toys. The location of the shop was moved, but Haskel toys kept the former employees of the local toy store. When these employees went to the larger store,

they tended to eat together since they didn't know anyone else. Once they were settled into their jobs they noticed that the owners of the toy store were dishonest and encouraged them to charge customers more when they weren't paying attention. The local store employees decided that they would not charge the customers more regardless of what the bosses told them. The local store employees' actions demonstrate which concept. A) Subculture B) Counterculture C) Hegemony D) Subsidaries

Communication & Mass Media

Answer the following statement(s) true (T) or false (F)

1. A speaker would be more likely to use shorter sentences than a writer.  2. A listener must adjust to the pace of the speaker.  3. The fact that the English language has many more negative terms for women than for men suggests that we treat men and women equally, even in our thoughts.  4. The Sapir-Whorf hypothesis is called a "hypothesis" because it is a basic law of nature, like gravity.  5. The English language has a word for everything that exists. 

Communication & Mass Media