Considerable planning must be done before the go-live event. Which of the following are specific examples of planning elements? Select all that apply
1. Implementation strategy is determined
2. Decisions must be made regarding what information will be back loaded or preloaded
3. Support schedule is developed
4. Evaluation procedures are addressed
5. Procedure developed to request changes after the go-live event
1,2,3,4,5
Rationale: -Implementation strategy: It must be determined whether implementation will be staggered, modular, or occur all at once.
-Conversion to the new system: Decisions must be made regarding what information will be back loaded or preloaded into the system before the go-live date.
-Developing the support schedule: On-site support is often necessary around the clock during the initial go-live or conversion phase. Support personnel may include vendor representatives, information system staff, and other members of the implementation committee.
-Developing evaluation procedures: Satisfaction questionnaires and a method for communicating and answering questions during the go-live conversion should be provided.
-Developing a procedure to request changes after the go-live event: Priority must be given to changes required to make the system work as it should. Additional changes should be evaluated by the implementation committee or hospital steering committee. This process helps to keep costs manageable.
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