Jose was asked a hostile question during his

annual department presentation. He should restate the question, acknowledge any emotions, and get to the heart of the issue when he responds.

Indicate whether this statement is true or false.


Answer: TRUE

Communication & Mass Media

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Which of the following statements is the BESTguideline for using gestures in a speech?

A) Keep your hands clasped in front of you or in back of you. B) Every emotion can be expressed by a particular gesture. C) Use as many gestures as possible in your presentation. D) Make your gestures appropriate to the speaking situation.

Communication & Mass Media

Which graphs are helpful for showing change over time and

comparing two or more items? What will be an ideal response?

Communication & Mass Media

Which of the following is the best example of a factual statement?

a) "Shawna is angry." b) "Morgan harbors resentment." c) "Barbara is driving a green jeep." d) "Madison is carrying a grudge."

Communication & Mass Media

A speaker may try to get the audience to support the topic by using an challenge

Indicate whether the statement is true or false.

Communication & Mass Media