The CEO of a company wants to increase the level of organizational justice in her company. Offer an example of what she could do to improve organizational justice in each of the following categories: procedural justice, informational justice, interactional justice, and distributive justice.
What will be an ideal response?
To provide for procedural justice, the CEO--or company management in general--
must make sure that decision-making processes in the company are fair. Performance
reviews, for example, should be dispassionately and consistently applied so that every
employee has the same chance at promotion given equivalent work. Informational
justice comes from adequate and timely sharing of information. If there is news or a
policy change that affects all employees, they must all be informed in time to make
adequate decisions about the news. Interactional justice would be harder for the CEO to
help bring about, as it can involve how all employees treat each other, but he or she can
provide ethical management that ensures the rules require all employees to be treated
fairly by management. Distributive justice could be ensured by making sure the material
benefits of working or the organization, especially pay and amenities, are distributed
fairly to all employees based on clear rules.
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