The marketing cost of retaining customers is much higher than the cost of replacing them

Indicate whether the statement is true or false


FALSE

Business

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Promoting internal employees costs ______ hiring external candidates.

a. much less than b. significantly more than c. about the same as d. slightly more than

Business

Production costs consist of

A) period costs B) indirect materials, indirect labor, and administrative costs C) direct materials, direct labor, and selling costs D) direct materials, direct labor, and overhead

Business

During the Industrial Revolution in the 18th and 19th century, managers who could make minor improvements in management tactics were noteworthy. Why?

A. They produced impressive increases in production quantity and quality. B. They brought robotics technology to mass production. C. They perfected quantitative management. D. They developed the Hawthorne effect. E. They subscribed to human relations theory.

Business

Many Web sites use "cookies" to collect data on those who visit their sites.

Answer the following statement true (T) or false (F)

Business