Austin strives to listen politely. What is the best advice that you can give him?
a) Give negative feedback to communicate to the speaker that you are bored.
b) Exhibit disapproval on all controversial issues.
c) Avoid echoing the speaker's nonverbal communication.
d) Avoid interrupting the speaker.
Answer: d
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After selecting a topic, the next step the speaker should take is to
a. go to the library. b. organize the speech. c. narrow the topic. d. construct the preview.
__________ can result when conflicts go unresolved for long periods of time, and when complaining and protecting self-interests exceed time invested in constructive or collaborative action
A. Accommodation B. Ugly conflict C. Competition D. Avoidance E. Groupthink
_________ is a cloud computing service, which allows players to get into a game without the use of a console
a. OnLive b. ?Internet c. Intranet d. MMORPGs
Cheri plans to record and then analyze the conversations between and among members of a group of people she has chosen for her research study. Cheri’s work may also be known as ______.
A. interaction analysis B. ethnography C. data mining D. generalization