Phase four in group development, as described in the text, is characterized by:
A. trying to find out about one another
B. settling in to work comfortably as a group
C. arguing over procedures as well as task issues
D. working at maximum productivity
D. working at maximum productivity
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__________________ tactics are being used when a mediator attempts to secure information and clarify misunderstandings.
Fill in the blank(s) with the appropriate word(s).
Two dimensional view
A) "questioning and living with our ideals and values" B) recognizes the importance of emotion in communicative behavior C) constantly reevaluate options and solutions until an acceptable one is reached D) separate men and women to resolve imbalance between the sexes E) implies the equitable balance of power and resources F) promoting self-reflection, collective development, and individual opportunity G) communicative action that violates the values of voice, community, and fairness are identified H) work within the existing structure to gain equal opportunity for women I) emphasizes power may be present when conflict is covert as well as overt J) observable decision-making behavior that involves conflict
Your speaking outline should
A. contain key words and phrases B. contain full sentences C. look identical to your preparation outline D. avoid delivery cues
Surface-level communication focuses on
A) both content and relationship. B) logic as opposed to emotion. C) the literal meaning. D) obvious emotion.