A social worker at a suicide hotline receives a call at 2:00 am from someone who says he is depressed and is contemplating suicide. The social worker should
A. keep talking to him on the telephone until a specific arrangement can be made with a therapist later in the morning.
B. send a crisis worker immediately or convince him to go to the hospital emergency room.
C. tell him no none is available and to call back in a few hours.
D. tell him to go to a mental health agency in the morning.
B. send a crisis worker immediately or convince him to go to the hospital emergency room.
When there is reason to believe someone is in danger of hurting themselves or others, social workers are required to act. Hotline services are designed to provide immediate responses to crisis situations. Therefore, the social worker's task is to intervene in the most direct way possible.
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