Because promotional messages are not legally binding contracts in most states, it is usually acceptable to imply offers or promises you cannot deliver
Indicate whether the statement is true or false.
Answer: FALSE
Explanation: Tactics such as "bait and switch," in which one item is advertised, but the customer is switched to another item when he or she comes in, are illegal in many places. Practices that aren't technically illegal but are still deceptive are clearly unethical and should not be done.
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From employers' perspective, an advantage of merit pay is that it is cheap.
Answer the following statement true (T) or false (F)
The service department will determine its service department charge rate and charge the company's divisions or departments according to their use of that particular service department
Indicate whether the statement is true or false
When a few individuals at the top of an organization retain decision-making authority, the organization is referred to as a(n):
A) investment center. B) decentralized organization. C) profit center. D) centralized organization.
An employer's remedies for a claim of harassment may include all of these EXCEPT:
a. immediate temporary action on receipt of a complaint of harassment b. long-term remedial measures depending on the outcome of the investigation c. a fair investigation, not one with a pre-determined outcome d. a transfer of the harassed employee