Discuss five ways that leaders influence culture according to Schein.

What will be an ideal response?


(1) by what they pay attention to, measure, and control; (2) by their reactions to critical incidents and crises; (3) by deliberate role modeling, coaching, and teaching; (4) by their choice of criteria for allocation of reward and status; and (5) by their choice of criteria for recruitment, selection, promotion, retirement, and “excommunication.”

Communication & Mass Media

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Our unspoken messages are significant because ________

A) they should follow rules B) they are the primary way we communicate feelings and attitudes C) they are easy to understand D) they are easy to use effectively E) they are the primary way we communicate content

Communication & Mass Media

To introduce a direct quotation, you should indicate the boundaries of the quoted material by saying "I quote" and "End of quotation."

a. True b. False Indicate whether the statement is true or false

Communication & Mass Media

Which response is considered the most disconfirming in a group meeting?

a) Tangential respons b) Clarifying response c) Impersonal response d) Interrupting response

Communication & Mass Media

Explain what overlap means in the PESO model.

What will be an ideal response?

Communication & Mass Media