A company's customer value delivery network does not include members external to the organization
Indicate whether the statement is true or false
FALSE
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What technologies may have existed for digital natives when they were born that did not exist for digital immigrants?
What will be an ideal response?
Which of the following is true for employees who represent a company to stakeholders and other members of the public?
A) Communication style should be relaxed. B) Communication style should be reflective of the person communicating. C) Communication should be scripted without deviation. D) Communication should be handled consistently regardless of audience. E) Communication should be based on predetermined guidelines set up by the organization.
Mason Corporation had $650,000 in invested assets, sales of $700,000, income from operations amounting to $99,000, and a desired minimum rate of return of 15%. The profit margin for Mason is:
A) 7.1% B) 20% C) 15.2% D) 14.1%
Which type of researcher and practitioner observes the culture, strategy, and climate of an organization and try to answer questions such as: How do employees communicate? What are their cultural norms, attitudes, and beliefs?
a. Intergroup development b. Organizational intervention c. Process consultation d. Organizational development