Which actions are important in the prevention of conflict? Select all that apply
1. Allocate resources fairly.
2. Try to keep problems confidential.
3. Address staff fears.
4. Clearly state expectations.
5. Keep lines between roles flexible and dynamic.
1, 3, 4
Explanation: 1. Conflict can arise when resources are scarce or unfairly allocated.
2. Denying problems or trying to keep the fact that problems exist secret will lead to mistrust.
3. Clear communication, especially about rumors and fears, is important to reduce conflict.
4. Expectations should be clearly stated to prevent misunderstanding and rumor.
5. Roles should be clearly defined and role responsibilities should be clear.
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