Sarah is a 4-year-old patient with cystic fibrosis. She has been having increased hospitalizations and prefers to have Leah as her nurse as an inpatient
Leah has been assigned to care for a different set of patients today, yet Sarah's mother insists on having Leah as their nurse. Which action would be best for Leah to take with Sarah and her mother? 1. Ignore the situation.
2. Speak to Sarah and her mother to discuss the importance of having another nurse, who also knows the case, care for her.
3. Let Sarah's mother and Sarah voice their reasoning for wanting Leah, and then explain the need for Leah to have a different assignment.
4. Let the charge nurse deal with the situation.
3
Feedback
1. Ignoring the situation does not demonstrate therapeutic communication.
2. Speaking with the family is important, but letting the family voice their concerns is important as well.
3. The dialogue between the patient and nurse can enhance trust and understanding so the patient can understand the situation.
4. The charge nurse may be part of the conversation, but it is important for Leah to speak too.
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