Rebecca is examining a measure of the financial return the human resources department received for its investment in a new performance appraisal system. The new system cost $3,500 and saved more than $5,000 in payroll expenses. Rebecca is examining the ______.
A. economic value added
B. return on investment
C. gain from investment
D. balanced scorecard
B. return on investment
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Discounting is the process of dividing a future value by the ________ to obtain the ________ value.
A. discount factor; past B. discount factor; present C. rate of discount; past D. rate of discount; present
Costs that are incurred when customers complain are:
a. prevention costs b. detection costs c. appraisal costs d. failure costs
In personam jurisdiction is the power of a court to decide matters relating to a natural or juridical person physically present within the forum state
Indicate whether the statement is true or false
Cooperative strategies include all EXCEPT
a. horizontal agreements. b. vertical agreements. c. mergers. d. spin-offs.