You start an incoming call by asking the caller some questions in order to screen calls. Why is this important?
a. To be sure the caller talks to the person who will be most helpful
b. To elicit information and give you time to think
c. To give you time to signal the office manager for help
d. To get out your protocol book to help the person
a
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Which of the following programs, in the field of medical assisting, is approximately eight months to two years in length?
a. Certificate b. Diploma c. Degree d. Bachelors
Chemotherapy and radiation are very ________ not only to cancer cells, but to the body in general
Fill in the blank(s) with correct word
On the patient aging report, ____________________ owed after the payment from the patient insurance may appear
Fill in the blank(s) with correct word
A protractor device called a(n) ________ is used to measure range of motion.
Fill in the blank(s) with the appropriate word(s).