Which of the following techniques is used to improve customer relationship management (CRM) systems by identifying, storing, and disseminating facts about how to perform tasks?
A) Sales automation
B) Collaborative filtering
C) Order processing
D) Knowledge management
D
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Under the Electronic Signatures in Global and National Commerce Act (E-Sign), ________.
A. a digital signature does not have the same effect as one written in ink on paper B. there are no specific rules that businesses must follow when seeking consumer consent to electronic contracts C. the price and procedures for withdrawing consent must be spelled out to the customer D. e-businesses are permitted to impose consent withdrawal fees on consumers in all situations
Answer the following statements true (T) or false (F)
1. Because of the risk of fraud, electronic invoices and electronic receiving reports are seldom used in accounting information systems. 2. In an accounting information system, outputs are the reports used for decision making, which include the financial statements. 3. In a manual accounting information system, reports and financial statements must be created using Word documents, Excel spreadsheets, or PowerPoint. 4. The main computer where data are stored, which can be accessed from many different computers, is known as software. 5. A computerized system uses software to process transactions. Thus employees are no longer required to manually journalize and post transactions to the accounts.
Which of the following is NOT a characteristic of idealists?
A) Intense B) Intuitive C) Inspiring D) Impulsive
A retailer that sells to multiple segments should use which management alternative?
a. professional manager system b. decentralized structure c. owner-manager system d. centralized structure