Which of the following remedies is used in cases involving illegal wagering contracts?
A. Weekday ratification of contracts
B. Enforceability of the contract in such cases
C. Forfeiture of excess interest
D. No remedies in such cases
Answer: D
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Franchising is a form of licensing.
Answer the following statement true (T) or false (F)
Which of the following is a step in determining how customers decide to buy a product?
A. Determine the need it meets. B. Analyze the buying process. C. Think about who might actually buy it. D. All of these.
Using data about buying preferences and customer profiles allows management to do all of the following except
A. make decisions about how best to serve the customer. B. make better inventory decisions. C. offer lower prices. D. provide individualized customer service. E. enhance buying selections.
Every service encounter is an opportunity to build satisfaction and quality.
Answer the following statement true (T) or false (F)