Which process focuses on the desired future and sets out defined goals and objectives to translate the vision into reality?
a. Operational planning
b. Tactical planning
c. Divisional strategy
d. Strategic planning
d. Strategic planning
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Bond A has a 9% annual coupon while Bond B has a 6% annual coupon. Both bonds have a 7% yield to maturity, and the YTM is expected to remain constant. Which of the following statements is CORRECT?
A. The prices of both bonds will remain unchanged. B. The price of Bond A will decrease over time, but the price of Bond B will increase over time. C. The prices of both bonds will increase by 7% per year. D. The prices of both bonds will increase over time, but the price of Bond A will increase by more. E. The price of Bond B will decrease over time, but the price of Bond A will increase over time.
Service variability means that ________
A) the evaluation of services is subjective and changes from customer to customer B) service quality depends on when, where, and how they are provided C) services cannot be stored for later sale or use D) services cannot be seen, tasted, felt, heard, or smelled before they are bought E) services can be separated from their providers
The 12-month period that ends when a company's sales activities are at their lowest level is called the:
A. Calendar year. B. Natural business year. C. Interim period. D. Accounting period. E. Fiscal year.
Which of the following statements about saving face is most accurate?
A) Members of low-context cultures are indirect and go to great lengths to avoid giving offense by saying no. B) People in low-context cultures are extremely concerned with saving face. C) Face refers to the image a person holds in his or her social network. D) In business transactions around the world, economic factors are the primary motivators of people.