Match each of the following communication styles with the appropriate description:
A) Avoids confrontation; fails to express opinions openly and honestly
B) Expresses opinions openly, honestly, and in a respectful manner
C) Attacks the other person in a disrespectful manner
D) Appears non-confrontational; "gets even" later on
66) Passive
67) Passive-aggressive
68) Assertive
69) Aggressive
Answers: 66) A 67) D 68) B 69) C
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