The best way to handle a patient who calls the office in real, distressing pain is to ____. 

A. schedule an appointment immediately or tell the patient to go to the emergency room.
B. listen to the patient.
C. document the patient's symptoms.
D. advise the patient on methods for pain relief.
E. schedule an appointment when available.


A. schedule an appointment immediately or tell the patient to go to the emergency room.
If the patient is in real distress, schedule an appointment for the patient immediately. If that is not possible, tell the patient to go to the nearest emergency room or, even better, call 911 for an ambulance.

Health Professions

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