In the context of Noriaki Kano's classification of customer needs, _____ refer to those needs that are expected in a product or service

a. satisfiers

b. delighters

c. dissatisfiers

d. exciters


c

Business

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A law firm collected $3200 on account for work performed in the previous month. Which of the following general journal entries will the firm make to record this collection of cash?

A. Debit Accounts Receivable, $3200; credit Unearned Legal Fees Revenue, $3200. B. Debit Accounts Receivable, $3200; credit Legal Fees Revenue, $3200. C. Debit Cash, $3200; credit Accounts Receivable, $3200. D. Debit Legal Fees Revenue, $3200; credit Accounts Receivable, $3200. E. Debit Cash, $3200; credit Unearned Legal Fees Revenue, $3200.

Business

Richard Bell, an organized crime boss and casino owner, has made a lot of money with his illegal drug operations and illegal gambling. In order to make it look like he earned the drug money legitimately, Richard has hired crooks to take the illegal money and spend it in Richard's casinos in discreet amounts. The crooks are supposed to lose the money on purpose so that the casino can claim this as winnings. What crime is Richard committing in converting his drug money to alleged legal money?

A. money laundering B. misappropriation C. extortion D. embezzlement

Business

Which of the following is best for providing additional benefits to prospects through peer-to-peer networking and posting career opportunities?

A. Facebook B. LinkedIn C. Instagram D. Twitter

Business

Hutter Corporation declared a $0.50 per share cash dividend on its common shares. The company has 43,000 shares authorized, 22,800 shares issued, and 17,200 shares of common stock outstanding. The journal entry to record the dividend declaration is:

A. Debit Common Dividends Payable $8600; credit Cash $8600. B. Debit Retained Earnings $8600; credit Common Dividends Payable $8600. C. Debit Retained Earnings $21,500; credit Common Dividends Payable $21,500. D. Debit Retained Earnings $11,400; credit Common Dividends Payable $11,400. E. Debit Common Dividends Payable $11,400; credit Cash $11,400.

Business