A night shift charge nurse frequently points out nurses' faults in front of coworkers. The manager of the unit has submitted a written warning to the charge nurse. What term should the manager use to label this behavior?
1. Lateral violence
2. Unprofessionalism
3. Lack of civility
4. Bullying
3
Rationale 1: Lateral violence is harassment between employees of equal rank.
Rationale 2: The behavior is unprofessional, but that is a very broad term and does not identify the issue in this particular case.
Rationale 3: Lack of civility is defined as disrespectful or rude behavior.
Rationale 4: Bullying is a broad term used to describe many behaviors. It is not specific to this situation.
Global Rationale:
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