In team meetings, Wilhelmina always interrupts others to try to get her point across. She never takes time to analyze what the other person is saying, and even goes to the extent of calling the other person's ideas bad
What obstacle does Wilhelmina display, and why?
a) Prejudice that produces negative emotional reactions to others; because Wilhelmina lacks non-judgmentalism that requires active listening and understanding others' points of view
b) Stylistic differences in personal communication that inhibit interpersonal relationships; because Wilhelmina's attitude doesn't display respect or accept the diversity in the speech style of others.
c) Communication apprehension that results in fear or anxiety associated with anticipated communication with others; because Wilhelmina wanted to prove her communication competency in an aggressive manner.
d) Perceptions that generate incorrect information and confusion between views about behavior and the real behavior; because Wilhelmina failed to recognize the merit of ideas proposed by the opposing party.
A
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A defensive climate is characterized by
a. threatening one another's interpersonal needs. b. focusing on the task or problems to be solved instead of the judgments of others. c. anticipating challenges from rivals. d. anticipating competition for resources.
Which of the following statements is most accurate regarding communication
apprehension? A) Scholars do not study communication apprehension, believing it to be too rare to study. B) Few speakers experience what can be referred to as communication apprehension. C) Most of us experience only occasional or moderate communication apprehension. D) Most of us frequently experience what is known as high communication apprehension.
During a small group activity in their history class, Alberto and Sylvia are sitting next to one
another. Sylvia, who is visually impaired, begins the discussion and tries to get the other members of her group involved. Alberto fails to offer any comments and slowly moves his chair away increasing what distance? A) personal distance B) social distance C) public distance D) intimate distance
Empathy is the ability to feel with another person
Indicate whether the statement is true or false