Inexperienced workers, when meeting a new client, should

a) first discuss payment and insurance matters.
b) be formal, to assert authority.
c) be informal, to set the client at ease.
d) use all their powers of observation.


Answer: d) use all their powers of observation.

Social Work & Human Services

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By the 1850s, special institutions for the blind, the mentally ill, criminals, and other groups were established because of the belief that

a. public agencies should assume more responsibility for these groups b. reform, rehabilitation, and education were possible c. the condition of these people would improve in pastoral settings d. "less eligibility" demanded better treatment

Social Work & Human Services

_______ was the developer of rational emotive behavior therapy

a. Abraham Maslow b. Eric Berne c. Albert Ellis d. Carl Rogers

Social Work & Human Services

Principles for selecting program activities in the ending stage of group work do not include

a) Demonstrate or encourage reflection about the skills members have learned in the group b) Encourage members to express their feelings about the group and each other c) Focus on activities previously done in the group d) Encourage participation in activities ouside the group

Social Work & Human Services

A person aged 65-74 with income > $40,000 and in a rural community is most likely to live:

A) in a nursing home. B) in a rental home. C) in his/her own house. D) with his/her own children.

Social Work & Human Services