When individuals come into a negotiation conference already deep-rooted in their perspectives, which type of conflict management is best applied?
A. Positional
B. Optional
C. Interest focused
D. Any or all of the above are appropriate for this situation
A
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Which key competency of effective communication is affected by noise in the following example?"Telling stories can be a great way to entertain others unless you ramble on and on without making a point or coming to some sort of conclusion."
a. "Know Thy Self" b. "Connect with Others" c. "Determine Your Purpose" d. "Select Message Content" e. "Structure the Message"
Verbal immediacy is associated with
a. smiling. b. increased eye contact. c. vocal variety. d. a speaker's sense of humor. e. audience laughter.
Aristotle and Plato valued logos (rational argument) above mythos (story and narrative).
Answer the following statement true (T) or false (F)
The ______ stage of interpersonal perception asks us to recall or access information.
a. interpreting stage b. organizing stage c. retrieving stage d. attending stage