Which of the following is NOT an example of how an implied contract may become binding?
A. Telling employees their jobs are secure as long as they perform satisfactorily and are loyal to the organization
B. Failing to create an employee handbook or conducting performance appraisals on a routine basis
C. Stating in the employee handbook that employees will not be terminated without the right of defense or access to an appeal procedure
D. Urging an employee to leave another organization by promising higher wages and benefits, then reneging on those promises after the person has been hired
Answer: B
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Services are generally easier to market globally than
A. industrial products. B. luxury products. C. basic consumer staples. D. consumer products.
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Indicate whether the statement is true or false
The binders used to create a complete record of the negotiation, including agendas, proposals, cost estimates, and supporting documents is called the:
A. Bargaining book B. Supplementary contract document C. Final offer package D. Arbitration decision