A new spa in town decided to collect feedback on its various services such as hair cutting and styling, manicures and pedicures, and massage therapy
Management appointed one person to execute this task who aims to collect immediate and relevant results. What channel can the person adopt to complete the task?
a) Face-to-face interview
b) Personal written correspondence
c) Telephone surveys
d) E-mail correspondence
A
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Which of the following is true concerning the all-channel network?
A. feedback is more immediate B. the network is relatively fast C. the "Y" is superior to the all-channel in terms of member satisfaction D. accuracy is not as good as with the circle network
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What will be an ideal response?
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A. material B. health C. basic D. personal
Nonverbal behavior is the foundation upon which human communication has evolved
Indicate whether the statement is true or false