Homegrown incident tracking systems ____.
A. typically benefit large service desks who support a lot of products as they can be customized by programmers who already work for the company
B. tend to be well-documented and easily enhanced, as the programmers work in-house and have a vested interest in having a good, easily updatable system
C. tend to be cheaper and easier to install than commercial incident management systems or enterprise solutions
D. tend to support only the incident management process and offer basic trouble ticketing and reporting capability
Answer: D
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The concept of criticality in a communication network involves
A. how visible the task performance is to others in the organization. B. the degree to which the key individual can exercise discretion in how certain decisions are made or who gains access. C. the essentiality of the information that flows through the node to the organization's mission, major task, or key product. D. the amount of information that passes through a node, the number of transactions that occur through the node, or the degree to which the node is central to managing information.
Which of the following is true for focus groups and surveys?
A) Surveys and focus groups are alternate ways of gathering the same information and only one or the other is used at a time. B) Surveys are used in service industries while focus groups are used for product-based industries. C) Surveys provide greater insight into individual motivation, while focus groups provide general data about buying habits. D) Surveys provide more quantitative data, while focus groups provide more in-depth data.
Leadership involves organizing a group of people in order to achieve a common purpose or goal.
Answer the following statement true (T) or false (F)
Commercial impracticability constitutes an excuse for nonperformance under both the UCC and the CISG
Indicate whether the statement is true or false