People who enter into conflict with the attitude that they know it all are engaging in the defensive strategy of __________

Fill in the blank(s) with the appropriate word(s).


Answer: certainty

Communication & Mass Media

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All the ways we communicate without using words is known as _____ communication.

A) silent B) verbal C) nonverbal D) coded

Communication & Mass Media

The mass audience generally lacks the opportunity for immediate __________

Fill in the blank with correct word

Communication & Mass Media

When Marta’s parents and teachers refer to her as smart and talented, she feels more confident. This reflects the idea that verbal communication _____

a. affects relationships skills b. is embedded in cultural contexts c. influences self-concepts d. can clarify nonverbal communication

Communication & Mass Media

The most versatile and dynamic multimedia tool for most public speaking purposes is ____

A) a document camera B) presentation software for your computer C) video clips D) sound recordings

Communication & Mass Media