When the matrix structure is used, employees report to more than one supervisor
Indicate whether the statement is true or false
True
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A ________ is simply a set of names, addresses, and telephone numbers
A) customer database B) customer mailing list C) customer-performance scorecard D) customer profitability analysis E) customer-value hierarchy
According to the text, why is the accounts receivable turnover ratio widely used in analyzing revenue-related fraud?
a. Significant amounts of fictitious revenues and receivables will almost always affect this ratio except in rare cases. b. Adding fictitious receivables will generally decrease the number of days it takes to collect receivables. c. If the ratio generally exceeds 1, recording fictitious sales will significantly increase the ratio, making it easy to spot fraud. d. Since the ratio should ideally equal to 1, any deviation from this number is easy to detect.
A major finding of the 2015 Edelman Trust Barometer is that ________
A) the public trusts government more than business B) trust in all types of institutions is higher than ever C) managers no longer trust their employees to perform well D) trust in all types of institutions has fallen to a low level
To contrast responses of employees with children against responses of employees without children from a survey on attitudes toward on-site child care, ________
A) use cross-tabulation B) determine the range of responses C) determine the average response D) determine the standard deviation